Arthiv Technologies ("us", "we", or "our") operates the www.arthiv.com website (the "Service"). We are a service-based company offering website development, custom business applications, mobile app development, and related IT solutions. We do not sell physical products or operate shipping or manufacturing. This policy explains what data we may encounter when you use our Service and how we handle it.
Data We May Encounter When You Use Our Service
Information You Voluntarily Provide (Contact / Inquiries)
If you use our contact form, you may provide your name, email address, subject, and message. This information is used only to open a WhatsApp conversation with you so you can send your inquiry directly. We do not store this data on our servers or in any database. Once you send the message via WhatsApp, that communication is governed by WhatsApp's own terms and privacy policy.
Technical and Usage Data
When you visit our website, we may receive or collect technical data such as browser type, device type, general location (e.g., country or region), and how you interact with our pages (e.g., performance metrics). This is typically anonymized and used only to improve site performance and user experience (for example, via tools like Vercel Speed Insights). We do not use this data to identify you personally or to profile you.
Our Commitments to You
We Will Not Misuse Your Data
We will not use any information you provide or that we receive through your use of the Service for any purpose other than responding to your inquiries, improving our services, or as clearly stated in this policy. We do not use your data for unsolicited marketing, profiling, or any purpose that is not necessary and proportionate.
We Do Not Store Your Personal Data
We do not retain, store, or save your personal information (such as name, email, or message content) on our systems, servers, or databases. Contact form submissions are used only to pre-fill a WhatsApp message and are not logged or stored by us. Any subsequent communication you have with us via WhatsApp or email is subject to our normal business practices and applicable data protection laws, but we do not maintain a permanent database of such communications for purposes beyond fulfilling your service requests.
We Do Not Share Your Data With Anyone
We do not sell, rent, or share your personal data with third parties for their marketing or commercial use. We do not share your information with anyone except (i) where you have given explicit consent, or (ii) where we are legally required to do so (e.g., by court order or applicable law), or (iii) where necessary to protect our legal rights in good faith. We do not use third-party service providers to process or store your personal data on our behalf in a way that would amount to "sharing" for marketing or profiling purposes.
AI-Generated and AI-Assisted Content
Some content on this website or in our materials (including marketing copy, service descriptions, or other text) may be generated or assisted by artificial intelligence (AI) tools, based on our business requirements and quality standards. Such content is reviewed and used in good faith to describe our services accurately. If you have concerns about the accuracy or suitability of any content, please contact us.
Data Security
We follow industry-standard practices to keep our website and systems secure. Since we do not store your personal data on our systems, the risk of your personal information being exposed through a breach of our storage is minimized. We expect any third-party tools we use (e.g., hosting, performance monitoring) to adhere to their own security and privacy commitments.
Your Rights
You have the right to ask us what data we hold about you. Because we do not store your personal data, we typically will have nothing to provide. You may also request that we do not use any technical or usage data in a way that could identify you; you can limit this by using privacy-focused browser settings or ad-blockers where applicable. For any request or complaint, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact Arthiv Technologies:
- Email: info@arthiv.com
- Phone: +91 98859 42665
- Address: 4th Floor, Usha Enclave, H No: 3-6-13/2, Plot No, 277, Vivekananda Nagar, Kukatpally, Hyderabad, Telangana - 500072
- Website: www.arthiv.com/contact
